WhatsApp, the professional way
The Business API, Meta's fees, and your other channels — explained.
Do I need the WhatsApp Business API?
Yes — the official WhatsApp Business Platform (API) is what lets a team and an AI agent answer at scale. UnifyBox helps you connect it during setup.
How much do WhatsApp messages cost?
Meta charges its own messaging fees, which vary by country and conversation type. These are separate from your UnifyBox subscription — check Meta's official pricing for current rates.
Can I keep my existing WhatsApp number?
In most cases yes — a number can be migrated to the Business Platform. The setup wizard guides you through connecting your number.
Can I use Instagram and Messenger too?
Yes — WhatsApp, Instagram and Messenger all live in the same inbox, with one AI agent across all of them.
Is UnifyBox an official Meta partner?
UnifyBox is a Meta Tech Provider — the official tier for building on the WhatsApp and Messenger platforms.
Still have questions?
Talk to our team — we usually reply in minutes.