UnifyBox
MetaTech Provider
Conversational support

Support that never sleeps

Your AI agent resolves order, product and account questions 24/7 in your customer's language — and escalates to your team the moment a human is needed.

Start free trialNo credit card · Live in minutes
One inbox · every channel
Shared inbox3 channels
  • Léa MartinnowIs the serum back in stock?
  • Tom Bauer3mCan I change my order?
  • Nora Adams4mThanks for the quick reply!
  • Carlos Díaz5mDo you ship to Madrid?
  • Mia Chen6mOrder received 🙏

Always on

Instant answers, 24/7

Order status, FAQs and account questions resolved the moment they're asked — day or night.

  • Live order status & tracking
  • Answers from your own FAQ/knowledge
  • Never off the clock
Maya Rivera · 1 contact

Maya Rivera

merged profile
via instagramHi, saw your post. Colour options?

Every language

Replies in your customer's language

The agent detects and answers in the customer's language automatically — no per-language setup.

  • Automatic language detection
  • 8+ languages, one agent
  • Consistent brand tone
Always on · auto-language
Detects language 24/7

Emma Clarke

English
Hi! Is the serum in stock?
Replying in English…
EnglishTürkçeEspañolDeutsch日本語

When it matters

Human handoff, with full context

When a conversation needs a person, the agent escalates to the right teammate with a summary — nothing gets repeated.

  • Smart escalation rules
  • Full conversation context
  • Assign to the right person or team
AI confidence

“Change the delivery address on order #1043, urgent!”

AI confidence94%

High confidence → AI is handling it

Works on the channels your customers already use

whatsapp
instagram
messenger
facebook

Frequently asked questions

Is it available 24/7?
Yes — the AI agent answers every inbound message automatically, around the clock, even when your team is offline.
How many languages does it support?
It detects and replies in 8+ languages out of the box, and recognizes 100+ to fall back gracefully.
Can my team take over?
Anytime. The agent hands off with a summary, and your team replies from the same shared inbox.

Built to perform

Everything you need to win every conversation

Every channel, one inbox

WhatsApp, Instagram and Messenger in one shared inbox, plus email.

An AI agent that acts

Answers with live catalog and order data, sends checkout and tracking links, books appointments, and hands off to a human when needed.

Live in minutes

A guided, self-serve setup. No developer, no code.

Meta Tech Provider GDPR compliant Free trial, no card

Ready to Transform Your Customer Communication?

Join thousands of businesses using UnifyBox to deliver exceptional customer experiences.

No credit card required. Cancel anytime.

Powered by UnifyBox.io