Every channel, one inbox
WhatsApp, Instagram and Messenger in one shared inbox, plus email.
For clinics & healthcare
Care that starts in the chat
AI answers patient questions, books appointments and sends reminders on WhatsApp, while your team handles what matters, with privacy built in.
Get startedPrivate by design
One inbox · every channel
Shared inbox3 channels
Léa MartinnowIs the serum back in stock?
Tom Bauer3mCan I change my order?
Nora Adams4mThanks for the quick reply!
Carlos Díaz5mDo you ship to Madrid?
Mia Chen6mOrder received 🙏
Appointments
Book and remind, automatically
AI books appointments and sends reminders so patients show up and your schedule stays full.
- 24/7 appointment booking
- Automatic reminders reduce no-shows
- Reschedule in a tap
AI confidence
“Change the delivery address on order #1043, urgent!”
AI confidence94%
High confidence → AI is handling it
Human when it counts
Escalate to a real person
For anything sensitive or clinical, AI hands off to the right staff member with full context.
- Smart handoff to staff
- Full conversation context
- You stay in control
Broadcast · Summer Sale 6,060
Hi {name} 👋 your favourites are 20% off this week only…
Send to all
Hi Léa 👋 your favourites are 20% off…
Hi Tom 👋 your favourites are 20% off…
Hi Sofía 👋 your favourites are 20% off…
Hi Jonas 👋 your favourites are 20% off…
Hi Emma 👋 your favourites are 20% off…
—
Sent
—
Delivered
—
Read
Privacy & oversight
Protect patient data
Hide phone numbers and sensitive details from agents, with manager oversight of every conversation.
- Mask sensitive patient data
- Role-based access
- Oversee every chat
Manager view · live
James Park · Manager
Overseeing 3 agents
Sofia → Léa M.
Refunding order #1043 now
Daniel → Tom B.
Sent the size guide 👍
Aisha → Nora A.
Booked her for Saturday
Internal note
@Sofia give this VIP a free gift 🎁
WhatsApp, Instagram & Messenger
whatsapp
instagram
messenger
UnifyBox for clinics: FAQ
- Can AI book patient appointments?
- Yes. AI books appointments 24/7 and sends reminders to reduce no-shows.
- Is patient data protected?
- Yes. Hide phone numbers and sensitive details from agents, with role-based access.
- Can it escalate to staff?
- Yes. For sensitive or clinical matters, AI hands off to the right person with full context.
- Which channels does it support?
- WhatsApp, Instagram and Messenger, all in one shared inbox.
Built to perform
Everything you need to win every conversation
An AI agent that acts
Answers with live catalog and order data, sends checkout and tracking links, books appointments, and hands off to a human when needed.
Live in minutes
A guided, self-serve setup. No developer, no code.
Meta Tech Provider GDPR compliant Free trial, no card
Ready to Transform Your Customer Communication?
Join thousands of businesses using UnifyBox to deliver exceptional customer experiences.
No credit card required. Cancel anytime.